Website Privacy Policy

Last Updated: September 23, 2026

Fenn Chiropractic respects your privacy. This Website Privacy Policy explains how Fenn Chiropractic collects, uses, discloses, and protects information when you visit https://www.fennchiro.com, use our online scheduling tools, submit a website form, or otherwise interact with our website.

This policy applies to information collected through our website. It does not replace our separate HIPAA Notice of Privacy Practices, which governs protected health information collected and maintained in connection with healthcare services.

Information We Collect

Depending on how you use the website, we may collect:

  • Your name, email address, telephone number, mailing address, and other contact information.
  • Appointment requests, service preferences, and communications you send to us.
  • Information you voluntarily submit through appointment, contact, or other forms.
  • Health or medical information that you choose to provide in connection with requesting healthcare services.
  • Website usage information, including pages viewed, links clicked, referring websites, browser type, device type, operating system, approximate location, IP address, and the date and time of visits.
  • Cookie identifiers, advertising identifiers, and similar technical information.
  • Information submitted through third-party scheduling, communications, payment, review, mapping, accessibility, or other services linked to or embedded on our website.

Please do not submit detailed medical information through a general website contact form unless the form is specifically identified as secure for that purpose. Use our designated secure patient or scheduling channels when available.

How We Collect Information

We collect information:

  • Directly from you when you submit a form, request an appointment, contact us, or communicate with our office.
  • Automatically through cookies, pixels, tags, analytics tools, and similar technologies.
  • From service providers that operate scheduling, form, communications, website, security, analytics, or other systems on our behalf.
  • From third-party websites or services that you choose to access through our website.

How We Use Information

We may use information to:

  • Respond to questions and requests.
  • Schedule, confirm, and manage appointments.
  • Provide and coordinate healthcare services.
  • Communicate with you about services, appointments, office notices, and requests you make.
  • Operate, maintain, secure, and improve our website.
  • Understand website usage and improve website content and functionality.
  • Detect fraud, abuse, security incidents, and other harmful activity.
  • Maintain business, billing, legal, tax, and operational records.
  • Comply with legal obligations and protect the rights, safety, and property of Fenn Chiropractic, our patients, and others.

We will not use protected health information for marketing purposes except as permitted by applicable law and, when required, with a valid authorization.

Cookies and Online Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies. These technologies may be used for the following purposes:

  • Essential website functions.
  • Remembering preferences.
  • Website analytics and performance measurement.
  • Security and fraud prevention.
  • Appointment scheduling and form functionality.
  • Accessibility features.
  • Advertising and measurement, where applicable.

Our website may use services such as Google Analytics, Google Tag Manager, Meta or Facebook tools, ClickCease, appointment and contact-form providers, communications providers, ReviewChiro, UserWay, Google Maps, and similar technologies. The specific services may change as our website changes.

Nonessential analytics and advertising technologies will be activated only after the visitor provides consent when prior consent is required by applicable law. We do not treat simply visiting the website, continuing to browse, or reading this policy as consent to nonessential tracking.

You may withdraw or change your choices through the website’s cookie-preference controls. You may also adjust your browser settings and, where supported, use recognized privacy preference signals such as Global Privacy Control. Disabling certain technologies may affect website functionality.

Information Shared With Third Parties

We may share information with:

  • Website hosting, maintenance, security, and technology providers.
  • Appointment scheduling, contact-form, communications, telephone, and messaging providers.
  • Analytics, performance, fraud-prevention, and advertising providers.
  • Healthcare providers, professional advisors, insurers, and business associates as necessary to provide services or operate our business.
  • Payment processors and other providers you ask us to use.
  • Review, mapping, accessibility, and content providers.
  • Government agencies, courts, law enforcement, or other parties when required or permitted by law.
  • Successors or service providers involved in a merger, acquisition, financing, reorganization, or sale of assets.

Fenn Chiropractic does not sell or rent patient medical records or protected health information. We may disclose limited technical or website-usage information to analytics and advertising providers as described in this policy. Where required by applicable law, you may opt out of targeted advertising, the sale of personal data, or similar disclosures.

Health Information and HIPAA

Information that identifies you and relates to your health, healthcare services, or payment for healthcare may be protected health information under HIPAA.

Our separate HIPAA Notice of Privacy Practices explains how we use and disclose protected health information in connection with healthcare services. This Website Privacy Policy does not replace that notice.

We do not intentionally provide detailed information submitted through patient forms or secure appointment systems to advertising providers for their independent marketing use. We configure website technologies to minimize the collection and disclosure of sensitive health-related information. However, no website or electronic transmission can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

  • Confirm whether we process personal information about you.
  • Request access to personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information, subject to legal and operational exceptions.
  • Request a copy of certain personal information in a portable format.
  • Opt out of targeted advertising or the sale of personal information.
  • Opt out of the collection or processing of sensitive personal information where applicable.
  • Withdraw consent for nonessential cookies and similar technologies.

To submit a privacy request, contact us at:

Fenn Chiropractic
1989 Capital Cir NE STE 1
Tallahassee, FL 32308
Email: fennchiro@gmail.com
Phone: (850) 386-7700

Please include your name, contact information, the nature of your request, and enough information for us to verify your identity. We may need to request additional information to protect against fraudulent or unauthorized requests.

If we deny or limit your request, you may appeal by emailing fennchiro@gmail.com with the subject line “Privacy Request Appeal.” We will review the request and provide a response as required by applicable law.

We will not discriminate against you for exercising privacy rights available under applicable law.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and healthcare records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect the security of our systems.

Healthcare records may be retained for periods required by applicable law and professional obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children to independently submit information. Parents or legal guardians may submit information on behalf of a minor for appointment or healthcare purposes. We do not knowingly collect personal information directly from children through general website forms without appropriate parental or guardian involvement.

Third-Party Websites

Our website may contain links, embedded content, maps, videos, reviews, social media features, scheduling tools, and other services operated by third parties. Those third parties may collect information under their own privacy policies. We are not responsible for the privacy or security practices of third-party websites or services.

Changes to This Policy

We may update this policy when our practices, technology, or legal obligations change. The updated policy will be posted on this page with a revised “Last Updated” date. We will review this policy at least annually.

Contact Us

If you have questions about this policy or our privacy practices, contact:

Fenn Chiropractic
1989 Capital Cir NE STE 1
Tallahassee, FL 32308
Email: fennchiro@gmail.com
Phone: (850) 386-7700